Sovereign Man LLC Order Fulfillment Policies
At Sovereign Man, we are dedicated to providing our clients with clear and transparent policies to ensure a smooth and trustworthy experience with our coaching program. Below are the details of our refund, delivery, return, and cancellation policies.
Refund Policy
We are committed to your growth and satisfaction. If you find that our coaching program does not meet your expectations, we offer refunds under the following conditions:
Eligibility: Refunds are available if requested within 14 days of your initial purchase and after you've completed the initial assessment and the first coaching session.
Process: To initiate a refund, please contact our customer support team at [email protected]
Exclusions: Refunds are not available for any coaching sessions or materials that have already been delivered.
Refund Timeline: Refunds will be processed within 5 business days of your request, and the credit will be applied to your original method of payment.
Delivery Policy
Our coaching program is delivered digitally, allowing you to access our resources and coaching sessions from the comfort of your home. Here’s how our delivery process works:
Digital Access: Upon purchase, you will receive immediate access to our online coaching portal and all relevant materials via email.
Coaching Sessions: Sessions are scheduled at your convenience and are conducted online through video conferencing tools such as Zoom or Skype.
Support Materials: All materials, including worksheets, guides, and videos, will be available for download from the portal once you are enrolled in the program.
Support: If you experience any issues accessing the materials or scheduling your sessions, our support team is here to help. Please contact us at [email protected]
Return Policy
As a digital product, our coaching program is not eligible for returns. However, we are committed to ensuring you are fully supported and satisfied:
No Physical Returns: Since our product is entirely digital, physical returns are not applicable.
Satisfaction Guarantee: If you are not satisfied after your initial assessment and first coaching session, please reach out to discuss your concerns. We aim to ensure you are fully supported in your journey.
Cancellation Policy
We understand that sometimes circumstances change. Our cancellation policy is designed to be fair and flexible:
Program Cancellation: You can cancel your participation in the coaching program within 14 days of your purchase to receive a refund, as outlined in our refund policy.
Session Rescheduling: Coaching sessions can be rescheduled with at least 24 notice. Please contact your coach directly to reschedule.
Subscription Cancellation: If your program includes a subscription service, you can cancel it at any time. The cancellation will take effect at the end of the current billing period, and no further charges will be made.
No Cancellation Fees: We do not charge cancellation fees, but we encourage you to review the specific terms associated with your purchase.
Contact Us
If you have any questions about our policies or need assistance, please don't hesitate to contact our customer support team at [email protected]. We are here to support your journey to transforming your marriage.